How To Fix /SCWM/DELIVERY803 - Item cannot be deleted; it was transferred from an external system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 803

• Message text: Item cannot be deleted; it was transferred from an external system

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCWM/DELIVERY803 - Item cannot be deleted; it was transferred from an external system ?

  The SAP error message /SCWM/DELIVERY803 indicates that an item cannot be deleted because it was transferred from an external system. This typically occurs in the context of SAP Extended Warehouse Management (EWM) when dealing with deliveries that have been created or updated through an external interface, such as an integration with another system (e.g., an ERP system, a third-party logistics provider, etc.).
  Cause:
  
  External System Integration: The item in question was created or modified in an external system, and as a result, it is subject to certain restrictions in SAP EWM.
  Data Integrity: SAP enforces data integrity rules to prevent inconsistencies that could arise from deleting items that are linked to external processes.
  Status of the Item: The item may be in a status that does not allow deletion, especially if it has been processed or is part of an ongoing transaction.
  
  Solution:
  
  Check Item Status: Verify the status of the item in the delivery. If it is in a status that does not allow deletion (e.g., confirmed, picked, etc.), you may need to change its status before attempting to delete it.
  Consult External System: If the item was created in an external system, check that system to see if there are any processes or transactions that need to be completed or reversed before you can delete the item in SAP.
  Use Alternative Methods: If deletion is not possible, consider whether you can mark the item as inactive or use other methods to handle it within the system.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI for processing deliveries or /SCWM/DELIVERY for managing deliveries.
  Documentation: Review SAP documentation related to EWM and external system integration to understand the implications of data transfer and how it affects item management.
  Custom Development: If your organization has custom developments or enhancements, check if there are any specific rules or logic implemented that could affect item deletion.
  
  By following these steps, you should be able to address the error message and manage the item appropriately within SAP EWM.