How To Fix /SCWM/DELIVERY604 - Manual release of DTD status not allowed; check Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 604

• Message text: Manual release of DTD status not allowed; check Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY604 - Manual release of DTD status not allowed; check Customizing ?

  The SAP error message /SCWM/DELIVERY604 indicates that a manual release of the Delivery Task Document (DTD) status is not allowed due to specific configuration settings in the system. This error typically arises in the context of SAP Extended Warehouse Management (EWM) when trying to manually change the status of a delivery task that is not permitted by the current system configuration.
  Cause:
  The primary cause of this error is related to the configuration settings in the SAP system that govern the status transitions of delivery tasks. Specifically, the system may be set up to restrict manual changes to certain statuses based on business rules or processes defined in the Customizing settings.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Navigate to the Customizing settings in SAP EWM.
  Look for the settings related to delivery task status management. This can typically be found under:
  
  SPRO ? Logistics Execution ? Extended Warehouse Management ? Cross-Process Settings ? Define Status Profile for Delivery Tasks.
  
  
  Review the status profile and ensure that the manual release of the DTD status is allowed for the specific status you are trying to change.
  
  
  
  Adjust Status Profile:
  
  If the current configuration does not allow for manual status changes, you may need to adjust the status profile to permit this action. This may involve:
  
  Adding the necessary status transitions.
  Ensuring that the relevant user roles have the necessary authorizations to perform manual status changes.
  
  
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to EWM and delivery task management for additional insights on status management and any specific requirements or restrictions.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to perform the manual release has the appropriate authorizations. Sometimes, the error can be related to insufficient permissions.
  
  
  
  Testing:
  
  After making any changes, test the process again to ensure that the error is resolved and that the manual release of the DTD status can be performed as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on status management in EWM.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP EWM to better understand the implications of status management and the configuration settings involved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the manual release of the DTD status as needed.