How To Fix /SCWM/DELIVERY507 - Outbound Delivery &1 cannot be saved; reduce value item quantity to 0


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCWM/DELIVERY -

  • Message number: 507

  • Message text: Outbound Delivery &1 cannot be saved; reduce value item quantity to 0

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  • What is the cause and solution for SAP error message /SCWM/DELIVERY507 - Outbound Delivery &1 cannot be saved; reduce value item quantity to 0 ?

    The SAP error message /SCWM/DELIVERY507 indicates that there is an issue with the outbound delivery process in the SAP Extended Warehouse Management (EWM) module. Specifically, the error states that the outbound delivery cannot be saved because the quantity of a value item (such as a product that has a monetary value associated with it) is greater than zero, but the system requires it to be reduced to zero.

    Cause:

    1. Value Item Quantity: The error typically occurs when there are value items in the outbound delivery that have a quantity greater than zero, but the system expects these items to have a quantity of zero before the delivery can be saved.
    2. Configuration Issues: There may be configuration settings in the system that dictate how value items should be handled during the outbound delivery process.
    3. Incomplete Data: The outbound delivery may be missing necessary data or may have inconsistencies that prevent it from being processed correctly.

    Solution:

    1. Check Value Item Quantities: Review the outbound delivery document and check the quantities of all value items. If any value item has a quantity greater than zero, you will need to adjust it to zero.
    2. Adjust Delivery Items: If the value items are not needed for the delivery, you can remove them from the delivery or set their quantities to zero.
    3. Review Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings related to value items in the EWM system to ensure they are set up correctly.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling value items in outbound deliveries.
    5. Check for Incomplete Data: Ensure that all necessary data for the outbound delivery is complete and correct. This includes checking for any missing or incorrect entries in the delivery document.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as /SCWM/PRDI (for managing deliveries) or /SCWM/OD (for outbound deliveries) to access and modify the delivery document.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By addressing the quantity of the value items and ensuring that all necessary configurations and data are correct, you should be able to resolve the error and successfully save the outbound delivery.

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