How To Fix /SCWM/DELIVERY423 - PPF: Unexpected internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 423

• Message text: PPF: Unexpected internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY423 - PPF: Unexpected internal error ?

  The SAP error message /SCWM/DELIVERY423 PPF: Unexpected internal error typically indicates an issue related to the Post Processing Framework (PPF) in the SAP Extended Warehouse Management (EWM) module. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the PPF actions.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of PPF actions or conditions can lead to unexpected errors.
  Data Inconsistencies: Missing or inconsistent data in the delivery or related documents may trigger this error.
  Custom Code: If there are custom enhancements or modifications in the PPF process, they might not be functioning as expected.
  System Bugs: There may be bugs in the SAP version you are using that could lead to this error.
  
  Solutions:
  
  
  Check PPF Configuration:
  
  Review the PPF actions and conditions configured for the delivery process. Ensure that they are set up correctly and that all necessary parameters are defined.
  Use transaction code /SCWM/PPF to check the PPF settings.
  
  
  
  Analyze Logs:
  
  Check the application logs for more detailed error messages. You can use transaction code SLG1 to view logs related to the PPF process.
  Look for any specific error messages or warnings that could provide more context about the issue.
  
  
  
  Data Validation:
  
  Validate the data in the delivery document and related objects. Ensure that all required fields are populated and that there are no inconsistencies.
  Check for any missing master data that might be required for the PPF actions.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the PPF processing logic to identify where the error occurs.
  This may require assistance from a developer or SAP support if you are not familiar with debugging.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  Use transaction code SNOTE to implement any relevant notes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SCWM/PPF: To manage PPF settings.
  SLG1: To view application logs.
  SNOTE: To check and implement SAP Notes.
  
  
  
  Documentation: Refer to the official SAP documentation for Extended Warehouse Management and the Post Processing Framework for more detailed information on configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the cause of the /SCWM/DELIVERY423 PPF: Unexpected internal error.