How To Fix /SCWM/DELIVERY420 - PPF: Partial goods issue posting failed; manual activity required

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 420

• Message text: PPF: Partial goods issue posting failed; manual activity required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY420 - PPF: Partial goods issue posting failed; manual activity required ?

  The SAP error message /SCWM/DELIVERY420 PPF: Partial goods issue posting failed; manual activity required typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue with the Post Processing Framework (PPF) during the goods issue process. This error indicates that the system was unable to complete the goods issue posting for a delivery due to some underlying issues.
  Causes:
  
  Stock Availability Issues: There may not be enough stock available in the warehouse to fulfill the goods issue request.
  Configuration Issues: Incorrect configuration in the PPF settings or in the warehouse management settings can lead to this error.
  Document Status: The delivery document may be in a status that does not allow for goods issue posting (e.g., blocked or incomplete).
  Batch Management: If batch management is enabled, issues with batch determination or batch availability can cause this error.
  User Authorizations: The user may not have the necessary authorizations to perform the goods issue operation.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the posting.
  
  Solutions:
  
  Check Stock Levels: Verify that there is sufficient stock available for the items being issued. If stock is insufficient, you may need to replenish it.
  Review PPF Configuration: Check the PPF configuration settings to ensure they are correctly set up for the goods issue process.
  Document Status Check: Review the status of the delivery document to ensure it is not blocked or incomplete. You may need to complete any required steps before proceeding.
  Batch Management Review: If applicable, check the batch determination process and ensure that the required batches are available and correctly configured.
  User Authorization: Ensure that the user attempting the goods issue has the necessary authorizations to perform the action.
  Manual Intervention: If the system indicates that manual activity is required, you may need to manually post the goods issue or resolve any issues indicated in the error message.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for processing deliveries, /SCWM/GR for goods receipt, and /SCWM/GRN for goods receipt notifications.
  Documentation: Review SAP documentation related to EWM and PPF for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.