How To Fix /SCWM/DELIVERY323 - System error while locking

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 323

• Message text: System error while locking

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY323 - System error while locking ?

  The SAP error message /SCWM/DELIVERY323 System error while locking typically occurs in the context of the SAP Extended Warehouse Management (EWM) module. This error indicates that there was an issue with the system trying to lock a resource or object during a delivery process, which can lead to inconsistencies or conflicts in data processing.
  Causes:
  
  Database Lock Conflicts: The error may arise due to conflicts in database locks, where multiple processes are trying to access the same resource simultaneously.
  System Performance Issues: High system load or performance issues can lead to timeouts or failures in acquiring locks.
  Configuration Issues: Incorrect configuration in the EWM settings or in the underlying database can lead to locking issues.
  Transport Issues: If there are ongoing transports or changes being made to the system, it can cause temporary locking issues.
  User Authorizations: Insufficient authorizations for the user trying to perform the action can also lead to locking errors.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If there are stale locks, they can be deleted if they are no longer needed.
  Review System Performance: Monitor system performance and check for any bottlenecks. You may need to optimize database performance or increase system resources.
  Configuration Review: Review the configuration settings in EWM to ensure they are set up correctly. This includes checking the settings for delivery processing.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that is causing the error.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient locking issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP EWM Documentation: Refer to the official SAP documentation for Extended Warehouse Management for detailed information on delivery processing and locking mechanisms.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to diagnose and resolve the /SCWM/DELIVERY323 System error while locking issue effectively.