How To Fix /SCWM/DELIVERY309 - Document &1 is only to be changed here in exceptional cases

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 309

• Message text: Document &1 is only to be changed here in exceptional cases

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY309 - Document &1 is only to be changed here in exceptional cases ?

  The SAP error message /SCWM/DELIVERY309 indicates that a specific delivery document is restricted from being changed under normal circumstances. This is a safeguard to prevent unintended modifications to critical documents in the SAP Extended Warehouse Management (EWM) system.
  Cause:
  The error typically arises when a user attempts to make changes to a delivery document that is not allowed due to the system's configuration or business rules. This restriction is often in place to maintain data integrity and ensure that only authorized changes are made to sensitive documents.
  Solution:
  
  
  Check User Authorization: Ensure that the user has the necessary permissions to make changes to the delivery document. If not, the user may need to contact their system administrator to obtain the required authorizations.
  
  
  Review Document Status: Verify the status of the delivery document. If the document is in a status that does not allow changes (e.g., completed, shipped, or archived), you may need to take additional steps to revert it to a status that allows changes.
  
  
  Exceptional Changes: If there is a legitimate reason to change the document, you may need to follow a specific process for exceptional cases. This could involve:
  
  Using a specific transaction code or function designed for exceptional changes.
  Documenting the reason for the change and obtaining necessary approvals from management or relevant stakeholders.
  
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to EWM and delivery processing for more detailed information on the specific conditions under which changes are allowed.
  
  
  Contact SAP Support: If the issue persists and you believe it is a system error or misconfiguration, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that pertain to delivery processing, such as /SCWM/PRDI for processing deliveries.
  Configuration Settings: Review the configuration settings in the EWM system that govern delivery document processing. This may include settings related to document types, statuses, and user roles.
  Business Processes: Understand the business processes in place that dictate how and when delivery documents can be modified. This may involve discussions with business process owners or stakeholders.
  
  By following these steps, you should be able to address the error message and understand the underlying reasons for the restriction on changing the delivery document.