How To Fix /SCWM/DELIVERY265 - SCU &1 of ship-to party &3 is used for route determination

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 265

• Message text: SCU &1 of ship-to party &3 is used for route determination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY265 - SCU &1 of ship-to party &3 is used for route determination ?

  The SAP error message /SCWM/DELIVERY265 indicates that there is an issue with the route determination process in the SAP Extended Warehouse Management (EWM) system. Specifically, the error message states that the ship-to party (customer) is being used for route determination, but there is a problem with the configuration or data related to that ship-to party.
  Cause:
  
  
  Missing or Incorrect Configuration: The ship-to party may not be properly configured in the system for route determination. This could include missing entries in the route determination table or incorrect settings in the master data.
  
  
  Inconsistent Data: There may be inconsistencies in the master data related to the ship-to party, such as missing addresses, incorrect shipping conditions, or other relevant data.
  
  
  Route Determination Settings: The route determination settings may not be correctly set up to handle the specific ship-to party or the associated shipping conditions.
  
  
  Transport Lane Issues: The transport lane that connects the shipping point to the ship-to party may not be defined or may have issues.
  
  
  Solution:
  
  
  Check Master Data: Verify the master data for the ship-to party. Ensure that all necessary information, such as address, shipping conditions, and other relevant details, is correctly maintained.
  
  
  Review Route Determination Configuration: Go to the route determination configuration in the SAP system and check if the ship-to party is correctly set up. Ensure that the necessary entries exist in the route determination tables.
  
  
  Transport Lane Configuration: Check the transport lane configuration to ensure that it is correctly defined for the shipping point and the ship-to party.
  
  
  Test Route Determination: Use the route determination test functionality in SAP to see if the system can determine a route for the given ship-to party. This can help identify if the issue is with the specific data or configuration.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on route determination and troubleshooting related to this error message.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/ROUTE for route determination settings or /SCWM/MON for monitoring deliveries.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Training and Documentation: Ensure that users involved in logistics and route determination are adequately trained and have access to relevant documentation.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCWM/DELIVERY265.