How To Fix /SCWM/DELIVERY243 - Document has completed items: deletion not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 243

• Message text: Document has completed items: deletion not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY243 - Document has completed items: deletion not allowed ?

  The SAP error message /SCWM/DELIVERY243 Document has completed items: deletion not allowed typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when you attempt to delete a delivery document that has already been processed or contains completed items. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Completed Items: The delivery document you are trying to delete has items that have been fully processed (e.g., picked, packed, or shipped). SAP does not allow the deletion of documents that have completed items to maintain data integrity and traceability.
  Document Status: The status of the delivery document may indicate that it is in a completed state, which prevents any further modifications, including deletion.
  Dependencies: There may be dependencies on the delivery document, such as linked billing documents or inventory movements, which also restrict deletion.
  
  Solutions:
  
  Check Document Status: Review the status of the delivery document. If it is completed, you may need to reverse or cancel the related processes (e.g., cancel the shipment or return the goods) before attempting to delete the document.
  Use the Correct Transaction: Instead of deleting the document, consider using the appropriate transaction to cancel or reverse the delivery. This may involve creating a return delivery or using a cancellation process.
  Consult with Your Team: If you are unsure about the implications of deleting or reversing the document, consult with your warehouse management or logistics team to ensure that you follow the correct procedures.
  Custom Development: In some cases, if there is a business need to delete such documents, custom development may be required. However, this should be approached with caution and typically involves consulting with SAP experts or developers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review the SAP EWM documentation for guidelines on managing delivery documents, including how to handle completed items and the implications of document deletion.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/PRDI for processing deliveries, which may help in managing the delivery lifecycle effectively.
  
  Conclusion:
  In summary, the error message /SCWM/DELIVERY243 indicates that the delivery document cannot be deleted due to completed items. The recommended approach is to check the document's status, consider cancellation or reversal processes, and consult with relevant stakeholders to ensure compliance with business processes.