How To Fix /SCWM/CROSS_DOCKING023 - Cross-docking station could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CROSS_DOCKING -

• Message number: 023

• Message text: Cross-docking station could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CROSS_DOCKING023 - Cross-docking station could not be determined ?

  The SAP error message /SCWM/CROSS_DOCKING023 indicates that the system could not determine a cross-docking station for a specific handling unit or item. This error typically arises in the context of warehouse management and logistics processes, particularly when dealing with cross-docking scenarios in SAP Extended Warehouse Management (EWM).
  Causes:
  
  Missing Configuration: The cross-docking station may not be properly configured in the system. This includes missing settings for the warehouse, storage type, or cross-docking rules.
  Incorrect Master Data: The handling unit or product master data may not be set up correctly, leading to the inability to identify a valid cross-docking station.
  Warehouse Process Type: The warehouse process type for cross-docking may not be defined or may not match the requirements for the specific handling unit.
  Incompatible Storage Type: The storage type assigned to the cross-docking station may not be compatible with the handling unit or item being processed.
  Cross-Docking Strategy: The cross-docking strategy may not be defined or may not apply to the current scenario.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for cross-docking in the SAP EWM system. Ensure that the cross-docking stations are defined and properly linked to the relevant warehouse and storage types.
  Verify Master Data: Ensure that the handling unit and product master data are correctly set up. Check for any missing or incorrect information that could affect cross-docking.
  Review Warehouse Process Types: Confirm that the appropriate warehouse process types for cross-docking are defined and active in the system.
  Examine Storage Types: Check the compatibility of the storage types involved. Ensure that the storage type for the cross-docking station can accommodate the handling unit or item.
  Adjust Cross-Docking Strategy: If necessary, modify or define the cross-docking strategy to ensure it aligns with the current warehouse operations and requirements.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /SCWM/PRDI (for product master data) and /SCWM/WD (for warehouse design) to check and modify relevant settings.
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to cross-docking configurations or known bugs.
  Documentation: Refer to SAP EWM documentation for detailed guidance on setting up and managing cross-docking processes.
  Testing: After making changes, perform tests to ensure that the cross-docking station can now be determined correctly for the handling units or items in question.
  
  If the issue persists after checking these areas, it may be beneficial to consult with an SAP EWM expert or reach out to SAP support for further assistance.