How To Fix /SCWM/CROSS_DOCKING004 - Error reading cross-docking information for HU &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CROSS_DOCKING -

• Message number: 004

• Message text: Error reading cross-docking information for HU &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CROSS_DOCKING004 - Error reading cross-docking information for HU &1 ?

  The SAP error message /SCWM/CROSS_DOCKING004 indicates that there is an issue with reading cross-docking information for a Handling Unit (HU). This error typically arises in the context of the Extended Warehouse Management (EWM) module when the system is unable to retrieve the necessary data related to cross-docking operations.
  Causes:
  
  Missing or Incomplete Data: The Handling Unit (HU) may not have the required cross-docking information associated with it. This could be due to incomplete setup or data entry errors.
  Incorrect Configuration: The cross-docking process may not be properly configured in the system, leading to issues when trying to access related information.
  System Errors: There could be temporary system issues or inconsistencies in the database that prevent the retrieval of cross-docking data.
  Authorization Issues: The user may not have the necessary authorizations to access the cross-docking information for the specified HU.
  
  Solutions:
  
  Check HU Data: Verify that the Handling Unit has been correctly created and that all necessary cross-docking information is populated. You can do this by checking the HU in the system and ensuring that it is linked to the appropriate cross-docking process.
  Review Configuration: Ensure that the cross-docking settings in the EWM configuration are correctly set up. This includes checking the cross-docking rules and processes defined in the system.
  System Consistency Check: Perform a consistency check in the system to identify any potential issues with the database or configuration. This may involve running specific transaction codes or reports to identify inconsistencies.
  User Authorizations: Check the user roles and authorizations to ensure that the user attempting to access the cross-docking information has the necessary permissions.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue. This can help in diagnosing the root cause.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI for inbound processing or /SCWM/PRDI for handling units.
  Documentation: Refer to SAP documentation or help guides related to cross-docking processes in EWM for detailed configuration and operational guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to cross-docking information for the specified Handling Unit.