How To Fix /SCWM/CORE309 - Cannot switch back to No Acknowledgement

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CORE -

• Message number: 309

• Message text: Cannot switch back to No Acknowledgement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CORE309 - Cannot switch back to No Acknowledgement ?

  The SAP error message /SCWM/CORE309 Cannot switch back to No Acknowledgement typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an attempt to change the acknowledgment settings for a process or document that has already been set to a different acknowledgment mode.
  Cause:
  
  Acknowledgment Settings: The error arises when the system detects that a process or document has already been set to a specific acknowledgment mode (e.g., "Acknowledge" or "Acknowledge with Confirmation") and an attempt is made to revert it back to "No Acknowledgment."
  Process Status: The status of the process or document may not allow for a change in acknowledgment settings. For example, if the document has already been processed or confirmed, the system may restrict changes to prevent inconsistencies.
  Configuration Settings: There may be configuration settings in the EWM system that dictate how acknowledgment modes can be changed, which could lead to this error if not properly set.
  
  Solution:
  
  Check Current Acknowledgment Mode: Review the current acknowledgment settings for the document or process in question. Ensure that you understand the current state before attempting to change it.
  Review Process Status: Ensure that the document or process is in a state that allows for changes to acknowledgment settings. If it has already been processed, you may need to complete or reverse the process before making changes.
  Consult Configuration: Check the EWM configuration settings related to acknowledgment modes. Ensure that the settings allow for the desired changes and that there are no restrictions in place.
  Use Alternative Acknowledgment Modes: If reverting to "No Acknowledgment" is not possible, consider using an alternative acknowledgment mode that meets your business requirements.
  SAP Notes and Documentation: Look for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message. SAP frequently updates its systems, and there may be patches or notes that address this specific issue.
  
  Related Information:
  
  SAP EWM Documentation: Review the official SAP EWM documentation for detailed information on acknowledgment settings and their implications.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /SCWM/CORE309 error effectively.