How To Fix /SCWM/CON165 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CON -

• Message number: 165

• Message text: Internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CON165 - Internal error occurred ?

  The SAP error message /SCWM/CON165 Internal error occurred typically indicates that there is an internal issue within the SAP Extended Warehouse Management (EWM) system. This error can arise from various underlying causes, and resolving it often requires a systematic approach. Here are some potential causes, solutions, and related information:
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the EWM system can lead to internal errors.
  System Bugs: There may be bugs in the version of SAP EWM you are using, which could trigger this error.
  Performance Issues: High system load or performance bottlenecks can sometimes lead to internal errors.
  Custom Code: If there are custom developments or enhancements in the system, they might be causing conflicts or errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no missing or incorrect entries.
  Review Configuration: Verify the configuration settings in the EWM system to ensure they are set up correctly.
  Update SAP EWM: If you are using an older version of SAP EWM, consider applying the latest support packages or patches, as these may contain fixes for known bugs.
  Debugging: If you have access to debugging tools, you can try to debug the process that leads to the error to identify the specific cause.
  Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP Support for assistance. Provide them with the error message, context, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for inbound processing, /SCWM/PRDO for outbound processing, and /SCWM/ORDR for order management.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain solutions or workarounds for known issues.
  Community Forums: Check SAP Community forums or other online resources where users may have discussed similar issues and solutions.
  
  Conclusion:
  Resolving the /SCWM/CON165 Internal error occurred message requires a thorough investigation of the system's configuration, data integrity, and potential software bugs. By following the steps outlined above, you can systematically address the issue and work towards a resolution. If necessary, don't hesitate to reach out to SAP Support for further assistance.