How To Fix /SCWM/CHM_DLV_GEN004 - Found &4 delivery items with deletable corrupted hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CHM_DLV_GEN -

• Message number: 004

• Message text: Found &4 delivery items with deletable corrupted hierarchy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CHM_DLV_GEN004 - Found &4 delivery items with deletable corrupted hierarchy ?

  The SAP error message /SCWM/CHM_DLV_GEN004 indicates that there are delivery items in the system that have a "deletable corrupted hierarchy." This typically occurs in the context of the Extended Warehouse Management (EWM) module, where the system is unable to process certain delivery items due to issues with their hierarchical structure.
  Cause:
  
  Corrupted Hierarchy: The delivery items may have been incorrectly structured or linked, leading to inconsistencies in the hierarchy.
  Data Integrity Issues: There may be issues with the data integrity in the database, such as missing or incorrect references between items.
  System Errors: Bugs or errors in the system during the creation or processing of deliveries can lead to corrupted hierarchies.
  Manual Changes: Manual changes to delivery items or their relationships that do not adhere to the expected structure can cause corruption.
  
  Solution:
  
  Analyze the Delivery Items: Use transaction codes like /SCWM/PRDI (for processing delivery items) to analyze the specific delivery items mentioned in the error message. Check their hierarchy and relationships.
  Recreate the Hierarchy: If possible, recreate the hierarchy for the affected delivery items. This may involve deleting and re-adding items or adjusting their relationships.
  Use Repair Tools: SAP may provide specific tools or transactions to repair corrupted hierarchies. Check the SAP notes or documentation for any available repair functions.
  Delete and Recreate Deliveries: If the hierarchy cannot be repaired, consider deleting the affected deliveries and recreating them from scratch.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that address this specific error. There may be known issues and fixes provided by SAP.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI, /SCWM/DELIVERY, and others that may help in managing deliveries.
  SAP Notes: Regularly check for SAP Notes related to EWM and delivery processing, as they may contain important updates or fixes.
  Documentation: Review the SAP EWM documentation for best practices in managing delivery items and hierarchies to prevent such issues in the future.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.