How To Fix /SCWM/CHM_DLV014 - &4 open delivery documents could not be checked at ERP side

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CHM_DLV -

• Message number: 014

• Message text: &4 open delivery documents could not be checked at ERP side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CHM_DLV014 - &4 open delivery documents could not be checked at ERP side ?

  The SAP error message /SCWM/CHM_DLV014 indicates that there are open delivery documents that could not be checked at the ERP side. This error typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an issue with the synchronization or communication between the EWM system and the ERP system (such as SAP S/4HANA or SAP ECC).
  Causes:
  
  Open Deliveries: There are open delivery documents in the ERP system that have not been processed or confirmed.
  Communication Issues: There may be issues with the communication between the EWM and ERP systems, such as network problems or configuration issues.
  Data Inconsistencies: There could be inconsistencies in the data between the EWM and ERP systems, such as missing or incorrect delivery document information.
  Authorization Issues: The user may not have the necessary authorizations to access or check the delivery documents in the ERP system.
  Configuration Issues: Incorrect configuration settings in either the EWM or ERP system can lead to this error.
  
  Solutions:
  
  Check Open Deliveries: Review the open delivery documents in the ERP system to ensure they are valid and can be processed. You can use transaction codes like VL03N to view delivery documents.
  Verify Communication: Ensure that the communication between EWM and ERP is functioning correctly. Check for any errors in the communication logs or middleware (like SAP PI/PO).
  Data Consistency Check: Perform a consistency check between the EWM and ERP systems to identify any discrepancies in the delivery documents.
  Authorization Check: Ensure that the user has the necessary authorizations to access and check delivery documents in the ERP system.
  Configuration Review: Review the configuration settings in both EWM and ERP to ensure they are set up correctly for delivery processing.
  Reprocess Deliveries: If the deliveries are stuck or not processed, consider reprocessing them or manually confirming them in the ERP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Delivery), EWM Monitor, and SLG1 (Application Log) to troubleshoot the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP EWM documentation for best practices on managing deliveries and understanding the integration with ERP systems.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.