How To Fix /SCWM/CHM_DLV006 - &4 open delivery documents found within retention period

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CHM_DLV -

• Message number: 006

• Message text: &4 open delivery documents found within retention period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CHM_DLV006 - &4 open delivery documents found within retention period ?

  The SAP error message /SCWM/CHM_DLV006 indicates that there are open delivery documents found within the retention period, which prevents certain operations from being completed. This error typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when trying to delete or archive delivery documents that are still active or have not yet reached the end of their retention period.
  Cause:
  
  Open Deliveries: The primary cause of this error is that there are open delivery documents that are still within their defined retention period. These documents may be pending for various reasons, such as not being fully processed, not being confirmed, or still being in transit.
  Retention Period Settings: The retention period for delivery documents is defined in the system settings. If the documents are still within this period, the system will not allow deletion or archiving.
  Incomplete Processes: If there are processes related to the delivery that have not been completed (e.g., picking, packing, or shipping), the system will prevent any actions that would affect these documents.
  
  Solution:
  
  Review Open Deliveries: Check the open delivery documents that are causing the error. You can do this by using transaction codes like /SCWM/PRDI (for delivery processing) or /SCWM/ORD (for order management) to identify the specific deliveries.
  Complete or Cancel Deliveries: If the deliveries are no longer needed, consider completing or canceling them. Ensure that all necessary processes (like picking and packing) are finalized.
  Adjust Retention Period: If it is appropriate for your business process, you may consider adjusting the retention period settings in the system. This can be done in the customizing settings under the relevant EWM configuration.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP EWM.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for monitoring and managing deliveries in SAP EWM.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Configuration: Review the configuration settings for delivery document retention in your SAP EWM system to ensure they align with your business requirements.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.