How To Fix /SCWM/CHM019 - Service mode switched on; do not work in productive systems

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CHM -

• Message number: 019

• Message text: Service mode switched on; do not work in productive systems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CHM019 - Service mode switched on; do not work in productive systems ?

  The SAP error message /SCWM/CHM019 indicates that the service mode is activated in the SAP Extended Warehouse Management (EWM) system. This mode is typically used for testing or development purposes and is not intended for use in productive systems. Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  
  The error occurs when the system is configured to run in service mode, which is a special mode that allows for certain functionalities and testing scenarios that are not suitable for a live production environment.
  This mode may have been inadvertently activated during system configuration or testing.
  
  Solution:
  
  
  Deactivate Service Mode:
  
  To resolve this error, you need to deactivate the service mode in your EWM system. This can typically be done through the following steps:
  
  Go to the transaction code /SCWM/CHM in the SAP GUI.
  Check the settings related to service mode and ensure that it is turned off.
  Save your changes.
  
  
  
  
  
  Check System Configuration:
  
  Review the system configuration to ensure that it is set up correctly for a productive environment. This includes checking the settings in the EWM configuration and ensuring that no test or development settings are active.
  
  
  
  Transport Requests:
  
  If changes were made in a development or quality assurance system, ensure that the relevant transport requests are moved to the production system correctly, and that service mode is not included in those transports.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help notes related to EWM and service mode for any specific instructions or guidelines that may apply to your version of SAP.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more insight into why service mode was activated.
  Testing Environment: If you need to perform testing, consider using a dedicated testing or development environment rather than the production system.
  
  Important Considerations:
  
  Always ensure that changes made to the system configuration are thoroughly tested in a non-productive environment before applying them to the production system.
  If you are unsure about making changes, consult with your SAP Basis or EWM administrator for assistance.
  
  By following these steps, you should be able to resolve the /SCWM/CHM019 error and ensure that your SAP EWM system is configured correctly for productive use.