How To Fix /SCWM/CCHECK104 - PI_DOC_IT record not found (GUID_DOC: &1, ITEM_NO: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CCHECK -

• Message number: 104

• Message text: PI_DOC_IT record not found (GUID_DOC: &1, ITEM_NO: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CCHECK104 - PI_DOC_IT record not found (GUID_DOC: &1, ITEM_NO: &2) ?

  The SAP error message /SCWM/CCHECK104 PI_DOC_IT record not found (GUID_DOC: &1, ITEM_NO: &2) typically occurs in the context of the SAP Extended Warehouse Management (EWM) module. This error indicates that the system is unable to find a specific record in the database for the given document GUID and item number.
  Cause:
  
  Missing Record: The most common cause is that the record for the specified GUID (document identifier) and item number does not exist in the database. This could happen if the document was deleted or not created properly.
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete transactions or issues during data transfer between systems (e.g., between SAP ERP and EWM).
  Incorrect Document Processing: The document may not have been processed correctly, leading to missing entries in the relevant tables.
  Timing Issues: If the document was recently created or modified, there might be a delay in the system's ability to access the updated data.
  
  Solution:
  
  Check Document Existence: Verify if the document with the specified GUID and item number exists in the system. You can do this by querying the relevant database tables (e.g., /SCWM/PI_DOC_IT).
  Recreate the Document: If the document is missing, you may need to recreate it or reprocess the relevant transactions to ensure that all necessary records are created.
  Data Consistency Check: Run consistency checks in EWM to identify and resolve any data inconsistencies. This can often be done using transaction codes like /SCWM/CHK or similar.
  Review Logs: Check the application logs for any related error messages or warnings that could provide more context about why the record is missing.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PI for processing inbound deliveries or /SCWM/PR for processing production orders.
  Database Tables: Understand the structure of the relevant database tables, such as /SCWM/PI_DOC_IT, to better troubleshoot the issue.
  SAP Notes: Search for SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for any related messages that could help diagnose the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.