How To Fix /SCWM/CCHECK069 - Incorrectly locked document number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CCHECK -

• Message number: 069

• Message text: Incorrectly locked document number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CCHECK069 - Incorrectly locked document number &1 ?

  The SAP error message /SCWM/CCHECK069 Incorrectly locked document number &1 typically occurs in the SAP Extended Warehouse Management (EWM) module. This error indicates that there is an issue with a document that is expected to be locked for processing but is not correctly locked, leading to inconsistencies or conflicts in the system.
  Cause:
  
  
  Document Locking Issues: The document number mentioned in the error message is not locked correctly, which can happen due to various reasons such as:
  
  The document was not properly locked during a previous transaction.
  A system error or interruption occurred while processing the document.
  Multiple users or processes are trying to access or modify the same document simultaneously.
  
  
  
  Database Consistency: There may be inconsistencies in the database that prevent the system from recognizing the document as locked.
  
  
  Configuration Issues: Incorrect configuration settings in the EWM system can lead to locking problems.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the document number mentioned in the error message. Ensure that it is in the correct state for processing.
  
  
  Release Locks: If you have access, you can manually release any locks on the document. This can often be done through transaction codes like SM12 (for lock entries) in the SAP GUI.
  
  
  Reprocess the Document: If the document is in an inconsistent state, try to reprocess it. This may involve canceling and recreating the document if necessary.
  
  
  System Restart: In some cases, a system restart may help clear any temporary locking issues.
  
  
  Check for Background Jobs: Ensure that there are no background jobs or processes that are holding locks on the document.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or transaction codes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage lock entries) and SLG1 (to check application logs) for troubleshooting.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify the document in question.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCWM/CCHECK069.