How To Fix SCTS_WDUI_MSG010 - Could not start Log-Viewer Web UI

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_WDUI_MSG - CTS+: UI Messages

• Message number: 010

• Message text: Could not start Log-Viewer Web UI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_WDUI_MSG010 - Could not start Log-Viewer Web UI ?

  The SAP error message SCTS_WDUI_MSG010 ("Could not start Log-Viewer Web UI") typically indicates an issue with the Web UI component of the Log Viewer in SAP. This error can arise due to various reasons, including configuration issues, missing components, or authorization problems.
  Possible Causes:
  
  Missing or Incorrect Configuration: The Web UI might not be properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the Log Viewer Web UI.
  Service Not Active: The relevant service for the Log Viewer might not be activated in the SAP Gateway or the ICF (Internet Communication Framework).
  Browser Compatibility: There may be issues related to the browser being used to access the Web UI.
  Network Issues: Connectivity problems between the client and the SAP server can also lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the Log Viewer Web UI is correctly configured in the SAP system. You can check the configuration settings in transaction SICF (Maintain Services) to ensure that the service is active.
  
  
  
  Activate the Service:
  
  Go to transaction SICF and check if the service for the Log Viewer is active. If it is not, activate it. Look for the service path related to the Log Viewer and ensure it is enabled.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the Log Viewer. You can check the roles assigned to the user and ensure that they include the required permissions.
  
  
  
  Browser Compatibility:
  
  Try accessing the Log Viewer using a different web browser or ensure that the current browser is compatible with the SAP Web UI. Clear the browser cache and cookies as well.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the SAP server. You can try pinging the server or accessing other SAP services to confirm connectivity.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP Notes can provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SICF: To manage and activate services.
  SLG1: To view application logs.
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to the Log Viewer and Web UI components.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.