How To Fix SCTS_HOT400 - *************** SUM Revoke Support *******************

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_HOT - Messages for HANA Object Transport

• Message number: 400

• Message text: *************** SUM Revoke Support *******************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_HOT400 - *************** SUM Revoke Support ******************* ?

  The SAP error message SCTS_HOT400, which indicates "SUM Revoke Support," typically occurs during the Software Update Manager (SUM) process. This error can arise due to various reasons, often related to the system's configuration, the SUM tool itself, or the specific update being applied.
  Causes:
  
  Incompatible Software Components: The components being updated may not be compatible with the current system configuration or with each other.
  Missing Prerequisites: Certain prerequisites for the update may not be met, such as missing support packages or incorrect versions of software components.
  Configuration Issues: There may be issues with the configuration of the SUM tool or the system landscape.
  Insufficient Authorizations: The user executing the SUM may not have the necessary authorizations to perform the update.
  Technical Issues: There could be underlying technical issues, such as database problems or file system errors.
  
  Solutions:
  
  Check Compatibility: Verify that all software components and versions are compatible with the update you are trying to apply. Refer to the SAP Product Availability Matrix for guidance.
  Review Prerequisites: Ensure that all prerequisites for the update are met. This includes checking for required support packages and ensuring that the system is in a proper state for the update.
  Update SUM Tool: Make sure you are using the latest version of the Software Update Manager. SAP frequently releases updates and patches for SUM that may resolve known issues.
  Check Logs: Review the SUM logs for more detailed error messages. The logs can provide insights into what specifically caused the revoke support error.
  User Authorizations: Ensure that the user executing the SUM has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  Consult SAP Notes: Search for relevant SAP Notes that may address the specific error or provide guidance on resolving it. SAP Notes often contain important information about known issues and their resolutions.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to the SCTS_HOT400 error. These notes may provide additional context or solutions.
  SUM Documentation: Review the official SAP documentation for the Software Update Manager, which includes guidelines and best practices for performing updates.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the SCTS_HOT400 error during the SUM process.