How To Fix SCTS_HOT003 - Unexpected empty response from SAP HANA for method call &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_HOT - Messages for HANA Object Transport

• Message number: 003

• Message text: Unexpected empty response from SAP HANA for method call &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_HOT003 - Unexpected empty response from SAP HANA for method call &1 ?

  The SAP error message SCTS_HOT003 indicates that there was an unexpected empty response from the SAP HANA database for a method call. This error can occur in various scenarios, particularly when using SAP HANA as a database for SAP applications.
  Causes:
  
  Network Issues: There may be network connectivity problems between the application server and the SAP HANA database.
  Database Configuration: The SAP HANA database might not be properly configured or might be experiencing issues.
  Resource Limitations: The HANA database may be under heavy load or may have resource limitations (CPU, memory, etc.) that prevent it from processing requests.
  Session Timeout: The session may have timed out, leading to an empty response.
  Incorrect Method Call: The method being called may not be valid or may not exist in the context of the current operation.
  Software Bugs: There may be bugs in the application code or in the SAP HANA database that lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the application server and the SAP HANA database. You can use tools like ping or traceroute to diagnose connectivity.
  Review Database Logs: Check the SAP HANA database logs for any errors or warnings that might indicate what went wrong during the method call.
  Monitor Resource Usage: Use monitoring tools to check the resource usage of the SAP HANA database. If it is under heavy load, consider optimizing queries or increasing resources.
  Session Management: Ensure that sessions are being managed properly and that they are not timing out unexpectedly.
  Validate Method Calls: Double-check the method calls being made to ensure they are correct and valid in the context of the application.
  Update Software: Ensure that both the SAP application and the SAP HANA database are up to date with the latest patches and updates, as this may resolve known bugs.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific method call or functionality you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the error message SCTS_HOT003. SAP frequently publishes notes that provide solutions or workarounds for specific errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SCTS_HOT003 error message.