How To Fix SCTS_HDI097 - Error in the assignment of role &1 for UPS user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_HDI - Messages for CTS HDI API

• Message number: 097

• Message text: Error in the assignment of role &1 for UPS user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_HDI097 - Error in the assignment of role &1 for UPS user &2 ?

  The SAP error message SCTS_HDI097, which indicates "Error in the assignment of role &1 for UPS user &2," typically occurs in the context of SAP HANA and the SAP Cloud Platform when there is an issue with user role assignments, particularly for the User Provisioning Service (UPS).
  Cause:
  
  
  Role Assignment Issues: The error usually arises when there is a problem with assigning a specific role to a user in the User Provisioning Service. This could be due to:
  
  The role does not exist.
  The user does not have the necessary permissions to be assigned the role.
  The role assignment is not properly configured in the system.
  
  
  
  User Not Found: The specified user may not exist in the system or may not be correctly configured.
  
  
  System Configuration Issues: There may be underlying configuration issues in the SAP system or the HANA database that prevent the role assignment from being processed correctly.
  
  
  Solution:
  
  
  Verify Role Existence: Check if the role specified in the error message exists in the system. If it does not, you may need to create it or correct the role name.
  
  
  Check User Configuration: Ensure that the user specified in the error message exists and is correctly configured in the User Provisioning Service. Verify that the user is active and has the necessary attributes.
  
  
  Permissions Review: Ensure that the user attempting to assign the role has the necessary permissions to do so. This may involve checking the roles and authorizations of the user performing the assignment.
  
  
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Reassign Roles: If the role assignment is still failing, try to reassign the role manually through the SAP GUI or the relevant administration interface.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to UPS and role assignments for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the error message SCTS_HDI097 for specific fixes or patches.
  User Provisioning Service Documentation: Review the official SAP documentation for UPS to understand the role assignment process and any prerequisites.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the SCTS_HDI097 error effectively.