How To Fix SCTS_HDI064 - Error when creating user provided service &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_HDI - Messages for CTS HDI API

• Message number: 064

• Message text: Error when creating user provided service &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_HDI064 - Error when creating user provided service &1 ?

  The SAP error message SCTS_HDI064 typically occurs in the context of SAP HANA when there is an issue related to creating a user-provided service. This error can arise due to various reasons, including configuration issues, permission problems, or incorrect parameters.
  Cause
  
  Insufficient Permissions: The user attempting to create the service may not have the necessary permissions or roles assigned.
  Incorrect Parameters: The parameters provided during the service creation may be incorrect or incomplete.
  Service Instance Limitations: There may be limitations on the number of service instances that can be created in the environment.
  Configuration Issues: There may be issues with the configuration of the HANA database or the service itself.
  Resource Availability: Insufficient resources (like memory or storage) in the HANA environment can also lead to this error.
  
  Solution
  
  
  Check User Permissions: Ensure that the user has the necessary roles and permissions to create user-provided services. This may involve checking the roles assigned in the SAP HANA cockpit or through the SAP Cloud Platform.
  
  
  Validate Parameters: Review the parameters being used to create the service. Ensure that all required fields are filled out correctly and that the values are valid.
  
  
  Check Service Instance Limits: Verify if there are any limitations on the number of service instances that can be created. If the limit has been reached, you may need to delete an existing service instance or request an increase in the limit.
  
  
  Review Configuration: Check the configuration settings for the HANA database and the service. Ensure that everything is set up correctly according to the documentation.
  
  
  Monitor Resource Usage: Use monitoring tools to check the resource usage of the HANA environment. If resources are low, consider scaling up the environment or optimizing resource usage.
  
  
  Consult Logs: Look at the logs for more detailed error messages that can provide additional context on what went wrong during the service creation process.
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and logs.
  
  
  Related Information
  
  SAP HANA Documentation: Refer to the official SAP HANA documentation for detailed information on user-provided services and their configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  By following these steps, you should be able to diagnose and resolve the SCTS_HDI064 error effectively.