How To Fix SCTS_DIST_CTL_UPGRAD020 - Forbidden - Explain Extended

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_DIST_CTL_UPGRAD -

• Message number: 020

• Message text: Forbidden - Explain Extended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_DIST_CTL_UPGRAD020 - Forbidden - Explain Extended ?

  The SAP error message SCTS_DIST_CTL_UPGRAD020 with the description "Forbidden - Explain Extended" typically occurs during the upgrade or installation of SAP systems, particularly when dealing with distributed systems or when using the Software Update Manager (SUM). This error indicates that there is a permission issue or a restriction that prevents the operation from being completed.
  Cause:
  
  
  Authorization Issues: The user executing the upgrade may not have the necessary authorizations to perform the operation. This can happen if the user lacks specific roles or permissions required for the upgrade process.
  
  
  Configuration Problems: There may be configuration settings in the system that restrict certain operations, especially in a distributed environment where multiple systems are involved.
  
  
  Network Restrictions: If the upgrade involves multiple systems, network restrictions or firewall settings may prevent communication between the systems.
  
  
  Incorrect User Role Assignment: The user might not be assigned the correct roles that are necessary for executing the upgrade tasks.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Ensure that the user executing the upgrade has the necessary authorizations. This typically includes roles like SAP_ALL or specific upgrade-related roles.
  Use transaction code SU53 to analyze authorization failures after the error occurs.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system to ensure that there are no restrictions that would prevent the upgrade from proceeding.
  Review the settings in the Software Update Manager (SUM) and ensure that they are correctly configured.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues or firewall settings that could be blocking communication between the systems involved in the upgrade.
  Ensure that all required ports are open and that the systems can communicate with each other.
  
  
  
  Role Assignment:
  
  If the user does not have the correct roles, assign the necessary roles to the user. This may involve working with your SAP Basis team or security administrators.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Log Analysis:
  
  Review the logs generated during the upgrade process for more detailed error messages that can provide additional context on the issue.
  
  
  
  Related Information:
  
  
  SAP Notes: Always check for the latest SAP Notes related to your specific version of SAP and the upgrade process you are performing. SAP Notes often contain important information about known issues and their resolutions.
  
  
  Documentation: Refer to the official SAP documentation for the Software Update Manager and upgrade procedures to ensure that all steps are being followed correctly.
  
  
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  
  If the issue persists after following these steps, it may be necessary to contact SAP Support for further assistance.