How To Fix SCTS_DIST_CTL_CHNGTR007 - Could not contact system &1(&2) - see long text for details

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_DIST_CTL_CHNGTR - Texts for cCTS change tracking

• Message number: 007

• Message text: Could not contact system &1(&2) - see long text for details

What causes this issue?

Downgrade protection checks could not update data, due to a not
reachable
system.

System Response

System &1 (&2) is not reachable.

How to fix this error?

1. User cannot successfully perform a TMW RFC call to system &1.
Please check the TMW RFC to the system and the authorization
of the TMW user in the system &1.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

2. If the system is no longer used, remove the DGP tracking data
for the system &1 using report RSCTS_OBJ_TRACK_REMOVE_SYSTEM.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_DIST_CTL_CHNGTR007 - Could not contact system &1(&2) - see long text for details ?

  The SAP error message SCTS_DIST_CTL_CHNGTR007 indicates that the system is unable to contact a specified system (denoted by &1 and &2) during a transport operation. This error typically occurs in the context of transport management, particularly when dealing with distributed systems in an SAP landscape.
  Cause:
  
  Network Issues: There may be network connectivity problems between the systems involved. This could be due to firewall settings, network outages, or incorrect routing.
  Configuration Issues: The transport configuration might not be set up correctly. This includes settings in the Transport Management System (TMS) or incorrect RFC (Remote Function Call) destinations.
  System Availability: The target system might be down or not available for some reason (e.g., maintenance, shutdown).
  Authorization Issues: The user executing the transport might not have the necessary authorizations to access the target system.
  Incorrect System ID or Instance Number: The system ID or instance number specified in the transport request might be incorrect.
  
  Solution:
  
  
  Check Network Connectivity:
  
  Verify that the source and target systems can communicate over the network. You can use tools like ping or telnet to check connectivity.
  Ensure that any firewalls or network security settings allow traffic between the systems.
  
  
  
  Review TMS Configuration:
  
  Go to the Transport Management System (TMS) configuration and ensure that the target system is correctly defined.
  Check the RFC destinations in transaction SM59 to ensure they are correctly configured and test the connections.
  
  
  
  Check System Status:
  
  Ensure that the target system is up and running. You can check this by logging into the target system or checking its status in the SAP system overview.
  
  
  
  Verify Authorizations:
  
  Ensure that the user executing the transport has the necessary authorizations in both the source and target systems.
  
  
  
  Correct System ID/Instance Number:
  
  Double-check the system ID and instance number in the transport request to ensure they are correct.
  
  
  
  Review Long Text:
  
  The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP GUI and viewing the long text for additional context.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  STMS: Transport Management System
  SM59: RFC Destinations
  SE01: Transport Organizer
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Logs: Review system logs (transaction SM21) and transport logs for any additional error messages or warnings that could provide more context.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.