How To Fix SCTS_AIM020 - Unkown error occurred when starting tool in new task.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCTS_AIM - Messages for the AIM meta data repository

  • Message number: 020

  • Message text: Unkown error occurred when starting tool in new task.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCTS_AIM020 - Unkown error occurred when starting tool in new task. ?

    The SAP error message SCTS_AIM020, which states "Unknown error occurred when starting tool in new task," typically occurs in the context of the SAP Change and Transport System (CTS) or during the execution of certain tools or transactions within the SAP environment. This error can be caused by various factors, and troubleshooting it may require a systematic approach.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to execute the tool or transaction.
    2. System Configuration: There may be misconfigurations in the SAP system or the transport landscape.
    3. Network Issues: Connectivity problems between the SAP system and the database or application server can lead to this error.
    4. Background Job Issues: If the tool is being executed as a background job, there may be issues with the job configuration or the job itself.
    5. Temporary System Glitches: Sometimes, temporary issues in the SAP system can cause unexpected errors.
    6. Missing or Corrupted Files: Required files or components for the tool may be missing or corrupted.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to execute the tool. You can check this using transaction SU53 to analyze authorization failures.
    2. Review System Logs: Use transaction SM21 to check the system logs for any related error messages that could provide more context about the issue.
    3. Check Background Jobs: If the tool is running as a background job, check the job status in transaction SM37. Look for any errors or issues related to the job.
    4. Restart the Tool: Sometimes, simply restarting the tool or the transaction can resolve temporary glitches.
    5. Check Configuration: Review the configuration settings for the tool and ensure that everything is set up correctly.
    6. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SU53 (Authorization Check).
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Documentation: Review the official SAP documentation for the specific tool or transaction you are trying to use, as it may contain troubleshooting steps or known issues.

    By following these steps, you should be able to diagnose and potentially resolve the SCTS_AIM020 error in your SAP environment.

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