How To Fix /SCTM/UI_RG004 - Program &1: OK code &2 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/UI_RG -

• Message number: 004

• Message text: Program &1: OK code &2 is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/UI_RG004 - Program &1: OK code &2 is unknown ?

  The SAP error message /SCTM/UI_RG004 Program &1: OK code &2 is unknown typically occurs in the context of the SAP Supply Chain Management (SCM) module, particularly when dealing with the SAP Transportation Management (TM) or similar applications. This error indicates that the system has encountered an unknown OK code, which is a command or function code that the system does not recognize.
  Causes:
  
  Incorrect OK Code: The OK code being used is not valid for the program or transaction you are trying to execute.
  Customization Issues: If there have been custom developments or modifications in the program, it might lead to the introduction of invalid OK codes.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to execute certain functions, leading to the system not recognizing the OK code.
  Program Errors: There may be bugs or issues in the program logic that prevent it from recognizing valid OK codes.
  
  Solutions:
  
  Check OK Code: Verify the OK code you are trying to use. Ensure that it is valid for the program you are executing.
  Review Customizations: If there have been any recent changes or custom developments, review them to ensure that they are not causing the issue.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to execute the desired function.
  Debugging: If you have access to debugging tools, you can debug the program to see where the error is occurring and why the OK code is not recognized.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific program to understand the valid OK codes and their usage.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the program you are working with, as they may provide insights into valid OK codes.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or bugs related to the error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.