How To Fix /SCTM/TMMD_UI309 - Not all locations in zone &1 are known externally

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/TMMD_UI -

• Message number: 309

• Message text: Not all locations in zone &1 are known externally

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/TMMD_UI309 - Not all locations in zone &1 are known externally ?

  The SAP error message /SCTM/TMMD_UI309 Not all locations in zone &1 are known externally typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the configuration of transportation zones and their associated locations. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Incomplete Location Data: The error indicates that not all locations within the specified transportation zone (denoted by &1) are recognized or defined in the external system. This could be due to missing or incorrect data in the master data setup.
  
  
  Master Data Synchronization Issues: If the locations are supposed to be synchronized with an external system (like SAP ERP or another logistics system), there may be issues with the data transfer or synchronization process.
  
  
  Configuration Errors: There may be configuration issues in the transportation management setup, such as incorrect assignment of locations to zones or missing entries in the relevant tables.
  
  
  Solution:
  
  
  Check Location Master Data: Verify that all locations within the specified zone are correctly defined in the system. Ensure that they have the necessary attributes and are marked as "known externally" if required.
  
  
  Review Zone Configuration: Go to the configuration settings for transportation zones and ensure that all locations are properly assigned to the zone in question. You can do this in the SAP TM configuration settings.
  
  
  Synchronize Data: If the locations are supposed to be synchronized with an external system, check the synchronization process. Ensure that the data is being transferred correctly and that there are no errors in the data exchange.
  
  
  Check for Missing Entries: Look for any missing entries in the relevant tables that might be causing the issue. This could involve checking the database tables related to transportation zones and locations.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to transportation management for any specific guidelines or troubleshooting steps related to this error message.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCTM/LOC for location management and /SCTM/ZON for zone management.
  Documentation: Review the SAP Help Portal for detailed documentation on Transportation Management and related configuration settings.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SCTM/TMMD_UI309.