How To Fix /SCTM/SRV_MSG018 - Document &1 &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/SRV_MSG -

• Message number: 018

• Message text: Document &1 &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/SRV_MSG018 - Document &1 &2 not found ?

  The SAP error message /SCTM/SRV_MSG018 Document &1 &2 not found typically indicates that a specific document, identified by the placeholders &1 and &2, cannot be found in the system. This error is often encountered in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM) when trying to access or process a document that does not exist or is not accessible.
  Possible Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Incorrect Document Number: The document number or identifier provided may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Configuration Issues: There could be configuration problems in the system that prevent the document from being found.
  
  Solutions:
  
  Verify Document Existence: Check if the document actually exists in the system. You can do this by searching for the document using the appropriate transaction codes or reports.
  Check Document Number: Ensure that the document number or identifier you are using is correct. Double-check for any typos or formatting issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to verify this.
  Check for Deletion/Archiving: If the document has been deleted or archived, you may need to restore it from an archive or recreate it if possible.
  Consult Logs: Check system logs or error logs for any additional information that might provide context for the error.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or data reconciliation between the relevant systems.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you search for documents, such as SE16N (Data Browser) or specific transaction codes related to SCM or TM.
  Documentation: Review SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCTM/SRV_MSG018 Document &1 &2 not found.