How To Fix /SCTM/RG325 - Route &1 is already being created by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 325

• Message text: Route &1 is already being created by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG325 - Route &1 is already being created by user &2 ?

  The SAP error message /SCTM/RG325 Route &1 is already being created by user &2 typically occurs in the context of the SAP Supply Chain Management (SCM) module, particularly when dealing with route management in transportation planning.
  Cause:
  This error indicates that a specific route (denoted by &1) is currently being created or modified by another user (denoted by &2). SAP locks certain objects to prevent simultaneous changes that could lead to data inconsistencies. When one user is in the process of creating or editing a route, other users attempting to do the same will encounter this error.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the User: Check who is currently working on the route. You can do this by using transaction codes like SM12 (to view lock entries) or SM21 (to view system logs) to identify the user and the session that is holding the lock.
  
  
  Wait for Completion: If the user is actively working on the route, the best course of action is to wait until they have completed their task. Once they save or exit the transaction, the lock will be released.
  
  
  Contact the User: If you know the user who is working on the route, you can reach out to them to see if they can complete their work or if they are stuck and need assistance.
  
  
  Release the Lock: If the user is no longer active (e.g., they have logged off unexpectedly), you may need to manually release the lock. This can be done by an administrator using transaction SM12. However, be cautious with this approach, as it may lead to data loss if the user was in the middle of a critical operation.
  
  
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if there are any background processes that might be affecting the route creation.
  
  
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user roles to ensure that the locking mechanism is functioning as intended.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 for lock entries, SM21 for system logs, and SE11 for data dictionary objects if you need to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to properly create and manage routes to minimize the chances of encountering this error.
  
  By following these steps, you should be able to resolve the error and continue with your route management tasks in SAP.