How To Fix /SCTM/RG139 - No results are available with complete cost information

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 139

• Message text: No results are available with complete cost information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG139 - No results are available with complete cost information ?

  The SAP error message /SCTM/RG139 No results are available with complete cost information typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM) when a user attempts to retrieve or display cost-related information for a transportation or logistics scenario, but the system cannot find any relevant data.
  Causes:
  
  
  Missing Data: The most common cause is that there are no cost records available for the selected transportation or logistics scenario. This could be due to:
  
  No transportation charges have been defined or assigned.
  The relevant documents (like freight orders, shipments, etc.) do not have cost information populated.
  
  
  
  Incorrect Selection Criteria: The user may have applied filters or selection criteria that do not match any existing records. This could include date ranges, specific transportation modes, or other parameters.
  
  
  Data Processing Issues: There may be issues with the data processing or updates in the system, such as incomplete postings or errors during the cost calculation process.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view cost information, leading to the appearance of no results.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there are indeed cost records available for the selected criteria. You can do this by:
  
  Reviewing the relevant transportation documents (e.g., freight orders, shipments) to ensure they have cost information.
  Checking if the costs have been calculated and posted correctly.
  
  
  
  Adjust Selection Criteria: Modify the selection criteria to broaden the search. For example, remove date filters or other specific parameters to see if any results appear.
  
  
  Review Configuration: Ensure that the configuration for cost calculation in the relevant modules (like SCM or TM) is set up correctly. This includes checking:
  
  Costing sheets
  Condition records
  Pricing procedures
  
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to view cost information. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Logs and Messages: Look at system logs or messages for any additional information that might indicate why costs are not being displayed. This can provide insights into any underlying issues.
  
  
  Reprocess Data: If there are indications of data processing issues, consider reprocessing the relevant documents or running any necessary background jobs to ensure that cost calculations are up to date.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for SCM or TM to understand how cost calculations are performed and what prerequisites are needed for cost data to be available.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.