How To Fix /SCTM/RG078 - Request &1: route &2 not designed for product length &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 078

• Message text: Request &1: route &2 not designed for product length &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG078 - Request &1: route &2 not designed for product length &3 &4 ?

  The SAP error message /SCTM/RG078 typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the routing of a transportation request. This error indicates that the specified route is not designed to accommodate the product length specified in the request.
  Cause:
  The error message can be triggered by several factors:
  
  Route Configuration: The route defined in the system does not support the dimensions or length of the product being transported. This could be due to restrictions on the route that prevent certain lengths or types of cargo.
  Product Master Data: The product master data may not be correctly configured, particularly the dimensions or length attributes.
  Transportation Request: The transportation request may have incorrect or incomplete information regarding the product's dimensions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Route Configuration:
  
  Go to the route configuration in SAP TM and verify that the route is set up to handle the dimensions of the product. Ensure that the route allows for the length specified in the error message.
  If necessary, modify the route to accommodate the product length or create a new route that meets the requirements.
  
  
  
  Review Product Master Data:
  
  Check the product master data for the product in question. Ensure that the length and other relevant dimensions are correctly defined.
  If the product's dimensions are incorrect, update the product master data accordingly.
  
  
  
  Validate Transportation Request:
  
  Review the transportation request to ensure that all relevant information is correctly entered, including product dimensions.
  If there are discrepancies, correct the transportation request and try processing it again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring routes and product master data.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP TM Documentation: Review the official SAP Transportation Management documentation for detailed information on route configuration and product master data management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/ROUTE for route management and /SCMTMS/PRODUCT for product management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.