How To Fix /SCTM/RG072 - Request &1: route &2 does not fulfill request type

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 072

• Message text: Request &1: route &2 does not fulfill request type

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCTM/RG072 - Request &1: route &2 does not fulfill request type ?

  The SAP error message /SCTM/RG072 Request &1: route &2 does not fulfill request type typically occurs in the context of SAP Transportation Management (TM). This error indicates that the specified route does not meet the requirements for the type of request being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Route Configuration: The route defined in the system may not be configured to handle the specific request type (e.g., shipment, transportation request) that you are trying to process.
  Request Type Mismatch: The request type you are using may not be compatible with the route. For example, if the route is set up for a specific mode of transport, but the request is for a different mode, this error can occur.
  Missing or Incorrect Data: There may be missing or incorrect data in the route or request that prevents the system from processing it correctly.
  Route Validity: The route may not be valid for the specified time frame or may not be active.
  
  Solution:
  
  
  Check Route Configuration: Review the configuration of the route in the SAP TM system. Ensure that it is set up to handle the request type you are trying to process.
  
  Go to the route definition and verify the settings related to the request type.
  
  
  
  Verify Request Type: Ensure that the request type you are using is appropriate for the route. If necessary, adjust the request type or select a different route that matches the request type.
  
  
  Review Data Completeness: Check the data associated with both the route and the request. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  Check Route Validity: Ensure that the route is active and valid for the time period in which you are trying to use it. If the route is inactive or has been deleted, you will need to create or activate a valid route.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on route configuration and request types in SAP TM.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to route management and transportation requests in SAP TM, such as /SCMTMS/ROUTE for route management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Transportation Management for further assistance.