How To Fix /SCTM/RG038 - Request &1: carrier &2 in restriction does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 038

• Message text: Request &1: carrier &2 in restriction does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG038 - Request &1: carrier &2 in restriction does not exist ?

  The SAP error message /SCTM/RG038 Request &1: carrier &2 in restriction does not exist typically occurs in the context of SAP Transportation Management (TM). This error indicates that a specific carrier referenced in a restriction (such as a transportation lane or a routing) does not exist in the system for the given request.
  Cause:
  
  Missing Carrier Master Data: The carrier specified in the restriction may not be defined in the system. This could happen if the carrier was not created or was deleted.
  Incorrect Configuration: The configuration for transportation lanes or restrictions may not be set up correctly, leading to references to non-existent carriers.
  Data Inconsistency: There may be inconsistencies in the data, such as changes made to the carrier master data that have not been reflected in the restrictions.
  
  Solution:
  
  
  Check Carrier Master Data:
  
  Go to the carrier master data in SAP TM and verify if the carrier with the ID specified in the error message exists.
  If it does not exist, you will need to create the carrier in the system.
  
  
  
  Review Restrictions:
  
  Check the restrictions or transportation lanes that are configured in the system. Ensure that the carrier referenced in the error message is included in the relevant restrictions.
  If the carrier is not included, you may need to update the restrictions to include the correct carrier.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the transportation management data to identify any discrepancies.
  If inconsistencies are found, resolve them by updating the relevant master data or restrictions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to transportation management to ensure that all configurations are set up correctly.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/ for Transportation Management to access relevant data.
  Master Data Management: Familiarize yourself with the processes for managing carriers and restrictions in SAP TM.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.