How To Fix /SCTM/RG034 - Cust. 'Gen. Settings for Route Determination' does not have st. strategy

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 034

• Message text: Cust. 'Gen. Settings for Route Determination' does not have st. strategy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG034 - Cust. 'Gen. Settings for Route Determination' does not have st. strategy ?

  The SAP error message /SCTM/RG034 indicates that there is a configuration issue related to the route determination settings in the SAP Supply Chain Management (SCM) module. Specifically, the error states that the customer general settings for route determination do not have a strategy assigned.
  Cause:
  
  Missing Strategy: The primary cause of this error is that the general settings for route determination in the customer configuration do not have a strategy defined. This means that the system does not know how to determine the route for the delivery or transportation process.
  Configuration Issues: There may be incomplete or incorrect configuration in the route determination settings, which can lead to this error.
  Customizing Settings: If the customizing settings for route determination have not been properly maintained, it can result in this error message.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Route Determination Settings:
  
  Go to the SAP Easy Access screen and navigate to the relevant customizing path for route determination. This is usually found under:
  SPRO -> Logistics Execution -> Transportation -> Basic Transportation Functions -> Route Determination -> Define General Settings for Route Determination
  
  Ensure that a strategy is defined in the general settings for route determination.
  
  
  
  Assign a Strategy:
  
  If no strategy is assigned, you will need to create or assign a suitable strategy for route determination. This may involve defining the criteria for how routes are determined based on various factors such as shipping point, delivery date, and transportation mode.
  
  
  
  Review Customizing Documentation:
  
  Review the SAP documentation or any internal documentation related to route determination to ensure that all necessary settings are configured correctly.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the route determination process to ensure that the error no longer occurs and that routes are being determined correctly.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for customizing, OVV9 for maintaining route determination, and VT01N for testing transportation processes.
  Documentation: Refer to the SAP Help Portal for detailed documentation on route determination and related configuration settings.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with an SAP expert who specializes in SCM and transportation management.
  
  By following these steps, you should be able to resolve the error message /SCTM/RG034 and ensure that your route determination settings are correctly configured.