How To Fix /SCTM/RG031 - Request &1: no information available for start location

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 031

• Message text: Request &1: no information available for start location

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG031 - Request &1: no information available for start location ?

  The SAP error message /SCTM/RG031 Request &1: no information available for start location typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM). This error indicates that the system cannot find any relevant data for the specified start location in the context of a transportation request or planning scenario.
  Cause:
  
  Missing Master Data: The start location may not be defined in the system. This could be due to missing location master data, such as a plant, storage location, or shipping point.
  Incorrect Configuration: The configuration settings for transportation planning may not be set up correctly, leading to the system being unable to retrieve the necessary information.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect or incomplete entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the specified start location.
  
  Solution:
  
  Check Master Data: Verify that the start location is correctly defined in the system. Ensure that all relevant master data (e.g., plants, storage locations, shipping points) is maintained and active.
  Review Configuration: Check the configuration settings in the SAP system related to transportation management. Ensure that the settings for the transportation network, routes, and other relevant parameters are correctly configured.
  Data Consistency Check: Run consistency checks on the relevant master data and transactional data to identify any discrepancies. You may need to use transaction codes like SE16 or SE11 to inspect the relevant tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data for the specified start location. This may involve checking user roles and authorizations in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCTM/PLANNING for transportation planning and /SCTM/REQUEST for managing transportation requests.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.