How To Fix /SCTM/RG027 - Routing guide: undefined program error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 027

• Message text: Routing guide: undefined program error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG027 - Routing guide: undefined program error ?

  The SAP error message /SCTM/RG027 Routing guide: undefined program error typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue with the routing guide configuration or execution. This error can arise due to various reasons, including missing or incorrect settings in the routing guide, issues with the underlying program logic, or data inconsistencies.
  Causes:
  
  Missing Configuration: The routing guide may not be properly configured, leading to undefined program references.
  Data Inconsistencies: There may be inconsistencies in the data used by the routing guide, such as missing master data or incorrect entries.
  Program Errors: There could be a bug or issue in the underlying program that processes the routing guide.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or execute specific functions related to the routing guide.
  Transport Issues: If the routing guide was recently transported from one system to another, there may be missing objects or dependencies.
  
  Solutions:
  
  Check Configuration: Review the routing guide configuration in the SAP system to ensure that all necessary settings are in place and correctly defined.
  Validate Data: Ensure that all relevant master data (e.g., vendors, materials, transportation lanes) is complete and accurate. Look for any missing or incorrect entries.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring. This may require the assistance of a developer.
  Authorization Check: Verify that the user encountering the error has the appropriate authorizations to execute the routing guide functions.
  Transport Review: If the issue arose after a transport, check the transport logs for any errors or missing objects. Ensure that all dependencies were included in the transport.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest updates may resolve the issue.
  Consult Documentation: Review the SAP documentation related to routing guides for any specific requirements or configurations that may have been overlooked.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Training and Documentation: Ensure that users working with routing guides are adequately trained and have access to the necessary documentation to avoid configuration errors.
  
  By following these steps, you should be able to identify the cause of the /SCTM/RG027 Routing guide: undefined program error and implement a suitable solution.