How To Fix /SCTM/RG016 - >>> Routing guide request ended

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/RG -

• Message number: 016

• Message text: >>> Routing guide request ended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/RG016 - >>> Routing guide request ended ?

  The SAP error message /SCTM/RG016 typically relates to issues encountered in the Supply Chain Management (SCM) module, specifically when dealing with routing guides in the Transportation Management (TM) component. This error message indicates that a routing guide request has ended, but it does not provide specific details about the cause of the error.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the routing guide settings or parameters that are preventing the request from processing correctly.
  Data Inconsistencies: Missing or incorrect data in the master data (e.g., transportation lanes, shipping points, or vendor information) can lead to this error.
  Authorization Problems: The user may not have the necessary permissions to access or execute the routing guide request.
  System Performance: If the system is under heavy load or if there are performance issues, it may cause the routing guide request to time out or fail.
  Integration Issues: Problems with integration between different SAP modules or external systems can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the routing guide configuration settings in the SAP system to ensure they are set up correctly. This includes checking the routing guide parameters and ensuring they align with business requirements.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. This includes checking transportation lanes, shipping points, and vendor information.
  Review Authorizations: Verify that the user executing the routing guide request has the necessary authorizations. If not, adjust the user roles and permissions accordingly.
  Monitor System Performance: Check the system performance and logs to identify any bottlenecks or issues that may be affecting the execution of the routing guide request.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages or warnings that can provide additional context about the failure.
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the Transportation Management module to understand the routing guide functionality better.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.