How To Fix /SCTM/PPF011 - Smart Form determination without result: default Smart Form &1 is used

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/PPF -

• Message number: 011

• Message text: Smart Form determination without result: default Smart Form &1 is used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/PPF011 - Smart Form determination without result: default Smart Form &1 is used ?

  The SAP error message /SCTM/PPF011 indicates that the system was unable to determine a specific Smart Form for processing, and as a fallback, it is using a default Smart Form. This typically occurs in the context of the SAP Transportation Management (TM) module when trying to generate documents or outputs related to transportation processes.
  Cause:
  
  Missing Smart Form Configuration: The specific Smart Form that the system is trying to use may not be configured or may not exist in the system.
  Incorrect Determination Logic: The logic used to determine which Smart Form to use may not be set up correctly, leading to the default being used.
  Transport Management Settings: There may be issues with the settings in the Transportation Management configuration that prevent the correct Smart Form from being identified.
  Authorization Issues: The user may not have the necessary authorizations to access the specific Smart Form.
  
  Solution:
  
  
  Check Smart Form Configuration:
  
  Go to transaction SMARTFORMS and verify that the Smart Form specified in the error message exists and is correctly configured.
  Ensure that the Smart Form is activated.
  
  
  
  Review Output Determination:
  
  Check the output determination settings in the relevant configuration (e.g., in the Transportation Management settings) to ensure that the correct Smart Form is assigned to the relevant document type.
  Use transaction SPRO to navigate to the relevant configuration path and verify the settings.
  
  
  
  Debugging:
  
  If necessary, debug the output determination process to see why the specific Smart Form is not being selected. This may involve checking the relevant function modules or classes that handle Smart Form determination.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the Smart Form in question.
  
  
  
  Fallback Logic:
  
  If the default Smart Form is acceptable for your business process, you may choose to continue using it. However, it is advisable to resolve the underlying issue to ensure that the correct Smart Form is used in the future.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SMARTFORMS: To manage Smart Forms.
  SPRO: To access the configuration settings.
  
  
  Documentation: Review SAP Help documentation for Transportation Management and Smart Forms for more detailed guidance on configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on Smart Form determination.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that the correct Smart Form is used in your SAP system.