How To Fix /SCTM/EHS_DG011 - Trip &1 does not contain an internal key

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/EHS_DG -

• Message number: 011

• Message text: Trip &1 does not contain an internal key

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/EHS_DG011 - Trip &1 does not contain an internal key ?

  The SAP error message /SCTM/EHS_DG011 Trip &1 does not contain an internal key typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with dangerous goods management or transportation management.
  Cause:
  This error message indicates that the system is unable to find an internal key for the specified trip (denoted by &1). This can happen due to several reasons:
  
  Missing Data: The trip may not have been properly created or saved, leading to a lack of an internal key.
  Data Corruption: There may be issues with the data integrity in the database, causing the internal key to be missing or corrupted.
  Configuration Issues: There might be configuration problems in the EHS module or related components that prevent the trip from being recognized correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the trip data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Trip Creation: Verify that the trip has been created correctly. Ensure that all required fields are filled out and that the trip has been saved properly.
  
  
  Data Integrity Check: Perform a data integrity check to ensure that there are no inconsistencies in the database. This may involve running specific reports or transactions to validate the data.
  
  
  Review Configuration: Check the configuration settings in the EHS module to ensure that everything is set up correctly. This may involve reviewing customizing settings related to dangerous goods management and transportation.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the trip data. You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the EHS module for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the EHS module, such as /SCTM/ for transportation management.
  SAP Notes: Search for SAP Notes related to the error message or the EHS module for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.