How To Fix /SCTM/CUST110 - Unable to determine freight document type

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/CUST -

• Message number: 110

• Message text: Unable to determine freight document type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/CUST110 - Unable to determine freight document type ?

  The SAP error message /SCTM/CUST110 Unable to determine freight document type typically occurs in the context of SAP Transportation Management (TM) when the system is unable to identify the appropriate freight document type for a given transaction. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Configuration: The freight document type may not be configured in the system. This can happen if the necessary customizing settings have not been completed.
  Incorrect Master Data: The master data related to transportation (like freight agreements, routes, or transportation lanes) may be incomplete or incorrect.
  Inconsistent Settings: There may be inconsistencies in the settings between the transportation management and logistics execution systems.
  Missing or Incorrect Assignment: The assignment of freight document types to specific conditions or criteria may be missing or incorrectly set up.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the Transportation Management settings.
  Ensure that the freight document types are defined and properly configured.
  Verify that the necessary settings for freight document determination are in place.
  
  
  
  Review Master Data:
  
  Check the relevant master data (e.g., transportation lanes, freight agreements) to ensure that all required fields are filled out correctly.
  Make sure that the data is consistent and aligns with the freight document types you are trying to use.
  
  
  
  Validate Assignment:
  
  Ensure that the freight document types are correctly assigned to the relevant conditions (e.g., transportation mode, shipping point).
  Check if there are any specific conditions that need to be met for the freight document type to be determined.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates that may be relevant.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the determination is failing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCTM/FRD for freight document management.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.