How To Fix /SCTM/BO027 - Internal call error: invalid structure for document (&1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/BO -

• Message number: 027

• Message text: Internal call error: invalid structure for document (&1 &2 &3 &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/BO027 - Internal call error: invalid structure for document (&1 &2 &3 &4) ?

  The SAP error message /SCTM/BO027 Internal call error: invalid structure for document (&1 &2 &3 &4) typically indicates that there is an issue with the data structure or format of a document being processed in the SAP system, particularly in the context of Supply Chain Management (SCM) or Transportation Management (TM).
  Causes:
  
  Data Structure Mismatch: The document being processed may not conform to the expected data structure defined in the system. This could be due to missing fields, incorrect data types, or unexpected values.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the document type being processed.
  Custom Development: If there are custom enhancements or developments in the system, they may not be handling the document structure correctly.
  Version Compatibility: The error could arise if there are compatibility issues between different versions of SAP components or if the system has not been updated properly.
  
  Solutions:
  
  Check Document Structure: Review the document being processed to ensure that it adheres to the expected structure. Verify that all required fields are populated and that the data types are correct.
  Review Configuration: Check the configuration settings related to the document type in the SAP system. Ensure that they are set up correctly and that there are no discrepancies.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the error occurs. This may provide insights into what is causing the invalid structure.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message. There may be known issues or patches available that address this error.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve underlying issues that could lead to this error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to check transaction codes related to document processing in SCM or TM, such as /SCTM/ transaction codes.
  SAP Notes: Search for SAP Notes related to the error message or the specific document type you are working with. SAP Notes often contain solutions or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCTM/BO027 Internal call error: invalid structure for document (&1 &2 &3 &4).