How To Fix SCTC_SC180 - Could not find logon group

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTC_SC - CTC System Copy

• Message number: 180

• Message text: Could not find logon group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTC_SC180 - Could not find logon group ?

  The SAP error message SCTC_SC180, which states "Could not find logon group," typically occurs when the system is unable to locate a specified logon group during the logon process. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Logon Group Not Defined: The specified logon group may not be defined in the SAP system.
  Incorrect Configuration: There may be a misconfiguration in the SAP system settings related to logon groups.
  Transport Issues: If the logon group was recently created or modified, there may be issues with transport requests not being properly imported.
  Authorization Issues: The user may not have the necessary authorizations to access the logon group.
  System Errors: There could be underlying system errors or inconsistencies in the SAP environment.
  
  Solutions:
  
  
  Check Logon Group Configuration:
  
  Go to transaction SMLG (Logon Groups) in the SAP GUI.
  Verify that the logon group you are trying to access is defined and active.
  If it is missing, you may need to create a new logon group.
  
  
  
  Review System Settings:
  
  Check the instance profile settings to ensure that the logon group is correctly configured.
  Ensure that the application servers are correctly assigned to the logon group.
  
  
  
  Transport Request:
  
  If the logon group was recently created or modified, ensure that the transport request containing the changes has been successfully imported into the target system.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the logon group. You can check this using transaction SU01 (User Maintenance) and reviewing the user's roles and profiles.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide additional context about the issue.
  
  
  
  Restart SAP Services:
  
  In some cases, restarting the SAP application server or the entire SAP system may resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to logon groups. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP documentation for logon groups and system configuration to ensure that everything is set up correctly.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.