How To Fix SCTC_SC137 - Central User Administration is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTC_SC - CTC System Copy

• Message number: 137

• Message text: Central User Administration is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTC_SC137 - Central User Administration is inactive ?

  The SAP error message SCTC_SC137 indicates that the Central User Administration (CUA) is inactive in your SAP system. This can occur in environments where CUA is expected to be used for managing user accounts across multiple systems.
  Cause:
  The error typically arises due to one of the following reasons:
  
  CUA Not Activated: The Central User Administration feature has not been activated in the SAP system.
  Configuration Issues: There may be configuration issues or missing settings in the CUA setup.
  System Role: The system may not be configured as a CUA central system or a child system.
  
  Solution:
  To resolve the SCTC_SC137 error, you can follow these steps:
  
  
  Activate Central User Administration:
  
  Go to transaction code SUC_ADMIN in the central system.
  Check if CUA is activated. If not, you will need to activate it.
  Ensure that the necessary authorizations are in place for the user performing these actions.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for CUA in transaction SUC_ADMIN.
  Ensure that the logical system names are correctly defined and that the child systems are properly connected to the central system.
  
  
  
  System Roles:
  
  Confirm that the system is correctly defined as a central or child system in the CUA setup.
  You can check this in transaction SUC_ADMIN under the "System Overview" section.
  
  
  
  Transport Requests:
  
  If you have recently made changes to the CUA configuration, ensure that all relevant transport requests have been properly imported into the systems involved.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform actions related to CUA. This includes roles that allow access to user administration functions.
  
  
  
  Restart Services:
  
  In some cases, restarting the SAP services or the application server may help in resolving temporary issues.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Central User Administration for detailed configuration steps and best practices.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to CUA.
  Community Forums: Engage with SAP community forums or support channels for additional insights and troubleshooting tips from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SCTC_SC137 error and successfully activate and configure Central User Administration in your SAP environment.