How To Fix SCTC_SC078 - Additional Information for Customer Exit (Parameter IV_CUST_INFO): &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTC_SC - CTC System Copy

• Message number: 078

• Message text: Additional Information for Customer Exit (Parameter IV_CUST_INFO): &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTC_SC078 - Additional Information for Customer Exit (Parameter IV_CUST_INFO): &1 ?

  The SAP error message SCTC_SC078 typically relates to issues encountered during the execution of a customer exit in the SAP system. This error message indicates that there is a problem with the additional information being passed to the customer exit, specifically with the parameter IV_CUST_INFO.
  Cause:
  
  Incorrect Parameter Value: The value being passed to the IV_CUST_INFO parameter may be incorrect or not in the expected format.
  Missing Implementation: The customer exit may not be properly implemented or activated in the system.
  Data Issues: There may be issues with the data being processed, such as missing or invalid entries that the customer exit is trying to handle.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the data or execute the customer exit.
  
  Solution:
  
  Check Parameter Value: Verify the value being passed to the IV_CUST_INFO parameter. Ensure it is in the correct format and contains valid data.
  Review Customer Exit Implementation: Check if the customer exit has been properly implemented and activated. You can do this by navigating to the relevant transaction code (e.g., CMOD for project management) and ensuring that the exit is included in the project.
  Debugging: If you have access to debugging tools, you can set breakpoints in the customer exit code to identify where the error occurs and what data is being processed.
  Data Validation: Ensure that the data being processed is complete and valid. Check for any missing or incorrect entries that could lead to this error.
  Authorization Check: Verify that the user has the necessary authorizations to execute the transaction and access the relevant data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like CMOD (for managing enhancements) and SMOD (for finding available enhancements).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the documentation for the specific customer exit you are working with to understand its expected behavior and requirements.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.