How To Fix SCTC_SC055 - Call to &1 failed; return code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTC_SC - CTC System Copy

• Message number: 055

• Message text: Call to &1 failed; return code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTC_SC055 - Call to &1 failed; return code &2 ?

  The SAP error message SCTC_SC055 indicates that there was a failure in a call to a specific function or service, and it provides a return code that can help diagnose the issue. The message typically appears in the context of SAP's Supply Chain Management (SCM) or related modules.
  Cause:
  The error can be caused by various factors, including but not limited to:
  
  Network Issues: Problems with network connectivity can prevent successful communication with the service or function.
  Authorization Issues: The user may not have the necessary permissions to execute the function or access the service.
  Configuration Errors: Incorrect configuration settings in the system can lead to failed calls.
  Service Unavailability: The service being called may be down or not properly configured.
  Data Issues: Invalid or missing data being passed to the function can cause it to fail.
  
  Solution:
  To resolve the SCTC_SC055 error, you can follow these steps:
  
  
  Check the Return Code: The return code (&2) provided in the error message can give you specific information about the nature of the failure. Look up the return code in SAP documentation or forums to understand its meaning.
  
  
  Network Connectivity: Ensure that there are no network issues affecting the connection to the service. You can test connectivity using tools like ping or telnet.
  
  
  Authorization Check: Verify that the user executing the function has the necessary authorizations. You can check user roles and permissions in the SAP system.
  
  
  Configuration Review: Review the configuration settings related to the service or function being called. Ensure that all necessary parameters are correctly set.
  
  
  Service Status: Check if the service is up and running. If it is a third-party service, ensure that it is operational.
  
  
  Data Validation: Validate the data being passed to the function. Ensure that all required fields are populated and that the data is in the correct format.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on the specific function or service that is failing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Return Code Reference: Familiarize yourself with common return codes in SAP, as they can provide insights into the nature of the error.
  
  By following these steps, you should be able to diagnose and resolve the SCTC_SC055 error effectively.