How To Fix SCTC_SC023 - Could not switch to new operation mode

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTC_SC - CTC System Copy

• Message number: 023

• Message text: Could not switch to new operation mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCTC_SC023 - Could not switch to new operation mode ?

  The SAP error message SCTC_SC023, which states "Could not switch to new operation mode," typically occurs in the context of SAP Solution Manager or during the operation mode switching process in an SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  
  Configuration Issues: The operation mode may not be correctly configured in the system. This could include missing or incorrect settings in the operation mode configuration.
  
  
  Authorization Problems: The user attempting to switch the operation mode may not have the necessary authorizations to perform this action.
  
  
  System State: The system may be in a state that does not allow for a switch in operation mode, such as being in maintenance mode or undergoing a system upgrade.
  
  
  Background Jobs: There may be background jobs running that are preventing the operation mode from being switched.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or connectivity problems, that are preventing the operation mode switch.
  
  
  Solutions:
  
  
  Check Configuration: Review the operation mode configuration in the SAP system. Ensure that all settings are correct and that the operation mode is properly defined.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to switch operation modes. This may involve checking roles and permissions in the user profile.
  
  
  System Status: Ensure that the system is in a state that allows for the operation mode switch. If the system is in maintenance mode or undergoing updates, wait until those processes are complete.
  
  
  Monitor Background Jobs: Check for any running background jobs that may be preventing the switch. You can use transaction codes like SM37 to monitor and manage background jobs.
  
  
  Check Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may resolve temporary issues that are causing the error.
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to operation mode management for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Search for SAP Notes related to SCTC_SC023 for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the SCTC_SC023 error and implement a suitable solution.