How To Fix SCSM_DOWNTIME003 - SDTS: MS host not found - availability MTE not deactivated - &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_DOWNTIME - Monitoring Pauses in CCMS - SDTS Downtime Management

• Message number: 003

• Message text: SDTS: MS host not found - availability MTE not deactivated - &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_DOWNTIME003 - SDTS: MS host not found - availability MTE not deactivated - &1 ?

  The SAP error message SCSM_DOWNTIME003 indicates that there is an issue with the monitoring of a system's availability, specifically that the "MS host" (Management Server host) could not be found. This error typically arises in the context of SAP Solution Manager (SolMan) and its monitoring capabilities.
  Cause:
  
  Host Configuration Issues: The Management Server host may not be correctly configured in the SAP Solution Manager system. This could be due to incorrect hostname, IP address, or network issues.
  Network Connectivity: There may be network connectivity issues preventing the SAP Solution Manager from reaching the Management Server host.
  Service Availability: The services required for monitoring may not be running on the Management Server host.
  MTE (Monitoring Tree Element) Deactivation: The availability MTE for the host may not be deactivated, which can lead to conflicts or errors in monitoring.
  
  Solution:
  
  
  Check Host Configuration:
  
  Verify that the Management Server host is correctly configured in the SAP Solution Manager. Check the hostname and ensure it resolves correctly to the appropriate IP address.
  Use commands like ping or nslookup to confirm that the host is reachable from the Solution Manager.
  
  
  
  Network Connectivity:
  
  Ensure that there are no firewall rules or network policies blocking communication between the SAP Solution Manager and the Management Server host.
  Check for any network outages or issues that might affect connectivity.
  
  
  
  Service Status:
  
  Ensure that all necessary services on the Management Server host are running. This may include checking the SAP services and any related monitoring services.
  
  
  
  Deactivate MTE:
  
  If the availability MTE is causing issues, you may need to deactivate it temporarily to resolve the error. This can usually be done through the SAP Solution Manager's monitoring configuration.
  Navigate to the relevant monitoring configuration in the Solution Manager and deactivate the MTE for the affected host.
  
  
  
  Logs and Traces:
  
  Check the logs and traces in both the SAP Solution Manager and the Management Server host for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Related Information:
  
  SAP Solution Manager: A tool used for application lifecycle management, including monitoring and managing SAP systems.
  MTE (Monitoring Tree Element): Represents a monitored object in the SAP monitoring framework. Availability MTEs are used to track the operational status of systems.
  Network Configuration: Ensure that DNS settings and network configurations are correctly set up to allow for proper communication between systems.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and the context of the error.