How To Fix SCSM_CEN_CHECK114 - &1 assigned auto-reaction methods found

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_CEN_CHECK - Message Classes for CEN Check

• Message number: 114

• Message text: &1 assigned auto-reaction methods found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_CEN_CHECK114 - &1 assigned auto-reaction methods found ?

  The SAP error message SCSM_CEN_CHECK114 typically indicates that there are no auto-reaction methods assigned to a specific scenario or event in the SAP Solution Manager's Change Request Management (ChaRM) or Service Desk functionalities. This can occur when the system is configured to expect certain automated responses to incidents or changes, but none have been defined.
  Cause:
  
  Missing Configuration: The most common cause is that the auto-reaction methods have not been configured or assigned in the system.
  Incorrect Settings: There may be incorrect settings in the configuration that prevent the auto-reaction methods from being recognized or applied.
  Transport Issues: If the configuration was recently transported from another system, it may not have included the necessary auto-reaction methods.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Auto-Reaction Methods:
  
  Go to the SAP Solution Manager configuration and navigate to the area where auto-reaction methods are defined.
  Ensure that the necessary auto-reaction methods are created and assigned to the relevant scenarios.
  
  
  
  Assign Auto-Reaction Methods:
  
  If no methods are assigned, you will need to create or assign the appropriate auto-reaction methods to the relevant event or scenario.
  This can typically be done in the transaction code SOLMAN_SETUP or through the relevant configuration path in the Solution Manager.
  
  
  
  Review Configuration:
  
  Review the configuration settings for the Change Management or Service Desk to ensure that all necessary parameters are set correctly.
  Check for any dependencies or prerequisites that may need to be fulfilled.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration to ensure that the auto-reaction methods are now being triggered as expected.
  
  
  
  Documentation:
  
  Document any changes made for future reference and to assist in troubleshooting similar issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review SAP training materials or documentation related to Solution Manager configuration, particularly focusing on Change Request Management and Service Desk functionalities.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP Basis or Solution Manager expert for further assistance.